From ff324413fdd9cf209b889c771516e62ddacd9a0d Mon Sep 17 00:00:00 2001 From: Kimiko Date: Fri, 26 Jun 2026 19:54:28 +0200 Subject: [PATCH] Create wiki page: Escalation-Policy --- Escalation-Policy.-.md | 41 +++++++++++++++++++++++++++++++++++++++++ 1 file changed, 41 insertions(+) create mode 100644 Escalation-Policy.-.md diff --git a/Escalation-Policy.-.md b/Escalation-Policy.-.md new file mode 100644 index 0000000..5de161a --- /dev/null +++ b/Escalation-Policy.-.md @@ -0,0 +1,41 @@ +# Escalation Policy + +Who decides what, and when does a human need to get involved. + +## Priority Levels + +| Level | Name | Who Can Decide | Examples | +|-------|------|---------------|----------| +| **P0 — Critical** | Alex (`@root`) mandatory | Human only | Production outages, security incidents, irreversible actions | +| **P1 — High** | Agent + Alex notified | Agent acts, Alex reviews | Architecture changes, new dependencies, cost >$50 | +| **P2 — Medium** | Agent autonomous | Agent decides, Alex informed | Routine tasks, documentation updates, minor refactors | +| **P3 — Low** | Agent autonomous | Agent decides, no notification | Scorecards, journal entries, sweeps | + +## Escalation Triggers + +Auto-escalate to Alex when: +- Issue labeled `priority:critical` +- Issue in `workflow:blocked` for >24 hours +- Meta-cortex fails to reach consensus in 3 iterations +- Two agents disagree on approach (conflict resolution needed) +- Action requires credentials Alex hasn't shared +- Cost estimate exceeds $50 + +## How to Escalate + +1. Add label `priority:critical` or `workflow:blocked` +2. Comment with `@root` mention explaining why +3. Include context: what was tried, what failed, what's needed + +## Human Response Time + +| Priority | Expected Response | +|----------|-------------------| +| P0 | ASAP (wakes human if needed) | +| P1 | Within 4 hours during business hours | +| P2 | Within 24 hours | +| P3 | Best effort | + +--- + +*This policy prevents agents from making irreversible or expensive decisions without human oversight.* \ No newline at end of file