Create wiki page: Escalation-Policy
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# Escalation Policy
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Who decides what, and when does a human need to get involved.
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## Priority Levels
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| Level | Name | Who Can Decide | Examples |
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|-------|------|---------------|----------|
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| **P0 — Critical** | Alex (`@root`) mandatory | Human only | Production outages, security incidents, irreversible actions |
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| **P1 — High** | Agent + Alex notified | Agent acts, Alex reviews | Architecture changes, new dependencies, cost >$50 |
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| **P2 — Medium** | Agent autonomous | Agent decides, Alex informed | Routine tasks, documentation updates, minor refactors |
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| **P3 — Low** | Agent autonomous | Agent decides, no notification | Scorecards, journal entries, sweeps |
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## Escalation Triggers
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Auto-escalate to Alex when:
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- Issue labeled `priority:critical`
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- Issue in `workflow:blocked` for >24 hours
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- Meta-cortex fails to reach consensus in 3 iterations
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- Two agents disagree on approach (conflict resolution needed)
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- Action requires credentials Alex hasn't shared
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- Cost estimate exceeds $50
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## How to Escalate
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1. Add label `priority:critical` or `workflow:blocked`
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2. Comment with `@root` mention explaining why
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3. Include context: what was tried, what failed, what's needed
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## Human Response Time
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| Priority | Expected Response |
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|----------|-------------------|
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| P0 | ASAP (wakes human if needed) |
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| P1 | Within 4 hours during business hours |
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| P2 | Within 24 hours |
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| P3 | Best effort |
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---
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*This policy prevents agents from making irreversible or expensive decisions without human oversight.*
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Reference in New Issue
Block a user